Virtual Assistant
Services
Business Admin Support
Running a business requires wearing multiple hats. Let us take the weight off your shoulders. Our virtual business support services offer comprehensive assistance tailored to your needs. From managing emails, scheduling appointments, and organizing your tasks to handling customer inquiries and streamlining your workflow, we ensure your operations run smoothly while you focus on what matters most – growing your business
Bookkeeping Support
We understand that managing your books can be time-consuming and costly. While we aren’t qualified bookkeepers or BAS agents, we’re experienced at handling most of the day-to-day bookkeeping tasks using Xero & HubDoc and we can lighten the load by handling many of your bookkeeping admin and data entry tasks, following your processes and instructions to the letter.
Our bookkeeping support service is are designed to streamline your financial admin, helping to keep accounting costs down. From reconciling transactions to entering and paying bills and following up payments of your invoices.
Let us take care of the day-to-day bookkeeping tasks so you can focus on what you do best—growing your business and achieving your goals.
Creative Services
In a digital world, creativity sets you apart. Elevate your brand with our creative services. From graphic design that captures attention to content creation that resonates with your audience, we breathe life into your ideas. Whether it’s designing engaging visuals, crafting compelling copy, or developing a cohesive brand identity, our creative expertise helps your business stand out in the crowd.
What we can do
Trade & Construction Admin
- Job scheduling
- Job management
- Manage work orders
- Quote Preparation
- Invoicing
- Subby management
- Supplier management
- Material ordering
- Service reports
- Work quality checks
- Training Manuals
- Compliance certificates
- Subcontractor compliance
- OH&S documentation
General Admin
- Email inbox management
- Data entry
- Customer service
- Diary management
- Obtain quotes
- Updating client details (CRM)
- Research
- Document storage and organisation
- Set up & maintain filing systems
- Filing systems
Personal Assistance
- Appointment scheduling
- Personal organisation
- Online accounts management
- Personal errands
- Gift sourcing
- Travel planning
- Event and restaurant bookings
Customer Service
- Call management
- Email management
- Client liaison
- Supplier liaison
- Professional correspondence
- Manage inbox and response rate
- Moderate comments and reviews
- Chat support
- Set reminders and follow-ups
Systemising
- Review existing systems
- Systems & procedure development
- Create Standard Operating Procedures (SOPs)
- Train staff on procedures and assess uptake
- Compliance documentation
- Organisational strategy
- Data mining
- Analytics & reporting
- Automation set up
Bookkeeping
- Data Entry
- Invoicing
- Accounts Payable & Receivable
- Bank reconciliation
- Payroll
- Aged debtor management
- Reports
- Account management (cash flow and receipts tracking)
Project Management
- Track and manage projects
- Create and update project dashboard
- Assign tasks
- Monitor progress and sets deadlines
- Training new staff members
Documentation
- Create templates
- Professionalise current documents
- Formatting
- Build spreadsheets
- Create PDF fillable forms
- Google Forms
Marketing Support
- Website backend management
- Google Analytics
- Marketing campaign assistance
- Marketing analytics & reporting
Social Media Management
- Social media accounts management
- Campaign planning
- Campaign implementation
- Content production
- Social media accounts management
- Campaign planning
- Campaign implementation
- Content production
- Design social media content
- Manage social media scheduler
- Write social media captions
- Social media engagement
- Hashtag research
- Content Creation
Copywriting
- Blogs & articles
- SEO keyword research for titles, tags, descriptions
- Social media content
- Create eBook and downloadable whitepaper
- Create and send emails, catalogues, and newsletters to subscribers
- Sales copy
Graphic Design
- Digital and print media
- Branding pack
- Logo Design
- Social media images
- Templates
- eBook
- Posters & Flyers
- HTM Signatures
- Business Cards
- Landing page design
- Product & service branding
- Newsletter
- Presentation
- Visual workflows